ICEMA 3-Ton Granular Ice Machine Order from a Returning Customer in Peru

A Repeat Order Based on Previous Experience

ICEMA has received a new order for a 3-ton granular ice machine from a returning customer in Peru. The customer was satisfied with the previous machine, which achieved an ice output of approximately 3.8 tons under the customer's operating conditions. This positive experience led to another purchase.

For ICEMA, a repeat order is more than a new sale. It also shows the importance of product quality and reliable equipment performance in long-term customer relationships. This time, the customer again chose ICEMA for granular ice production.

As the customer is also a distributor, the quality and performance of the machine are important for both daily operation and future business. Therefore, attention to manufacturing details and component selection remains a key part of this project.

Designed for the Customer's Ice Production Needs

The new machine is designed with a rated production capacity of 3 tons per day. The required ice size is 30 × 30 × 22 mm, and the machine will be equipped with 12 ice trays.

Ice size and tray quantity are important details in equipment design. They affect the machine's ice-making arrangement and must be considered during production and assembly. Following the customer's requirements helps ensure that the finished equipment matches the intended application.

The machine uses R404A refrigerant and a water-cooled system. Its electrical specification is 220V, three-phase, 60Hz. These requirements guide the selection of electrical components and refrigeration parts.

By confirming these details before production, ICEMA can reduce misunderstandings between design, purchasing, and manufacturing teams. This helps keep the production process clear and ensures that the machine is built according to the customer's requirements.

Core Components for Stable Operation

The selection of key components is an important part of granular ice machine manufacturing. For this machine, ICEMA has selected a RefComp compressor, a Siemens PLC control system, a Danfoss expansion valve, and Schneider electrical components.

Each component has a specific role in the equipment. The compressor provides the main refrigeration power. The expansion valve controls the refrigerant flow into the evaporator. The PLC serves as the machine's control unit, while the electrical components support the operation of the electrical system.

Using clearly specified components also makes production easier to manage. The purchasing and production teams can follow the same component list during preparation and assembly, helping reduce the risk of incorrect parts being used.

For a returning distributor, these manufacturing details matter. Consistent component selection and careful assembly help support the customer's expectations for the new machine.

Remote Control and Customized Branding

In addition to the main equipment specifications, this machine includes remote control functionality. The control system must be arranged to meet the customer's requirements, making the control setup an important part of the production process.

The machine will also carry the customer's logo. The logo will be applied to the machine, and the display screen will feature the customer's branding as requested.

These details reflect the needs of distributor customers. A machine is not only production equipment but also part of the distributor's product offering. Customized branding helps the distributor present the equipment under its own brand and maintain a consistent identity when serving its market.

To complete these requirements, the relevant details must be confirmed during production preparation. The machine's configuration, control system, and branding need to be coordinated so that the finished product meets the agreed specifications.

Careful Manufacturing and Quality Control

With delivery scheduled for November 15, 2026, ICEMA will focus on manufacturing details and quality control throughout the production process.

Because the customer was satisfied with the previous machine and has placed another order, maintaining product quality is especially important. The production team needs to pay close attention to component installation, electrical connections, refrigeration system assembly, and the customer's customization requirements.

For ICEMA, serving a returning customer means maintaining a consistent focus on product quality while meeting the specific requirements of the new machine. Clear technical specifications and coordination between departments help support this goal.

This 3-ton granular ice machine project reflects ICEMA's approach to customized equipment manufacturing: understand the customer's needs, select the specified components, coordinate production details, and prepare the machine according to the confirmed requirements.

For distributors and ice businesses looking for granular ice production equipment, these details are an important part of choosing a supplier for long-term cooperation.